Q: I'm an Unlimited member and trainers that I download say they must be authenticated before they can be used. What's this about?
A: Authenticity checks were added to our personalized trainers in an effort to maintain the integrity of files downloaded from our site and to also help curb illegal file sharing. If an Internet connection is present and the trainer is not being blocked by a firewall or security application, this check will be transparent. If an Internet connection is not present or the trainer is blocked, an offline key will be needed to run the trainer. A key can be obtained from our trainer troubleshooting page. Please note that no information, personal or otherwise, is sent to Cheat Happens during the online authenticity check. Your trainers will fail this check if your account has been banned. This check does not apply to PROMO or PUBLIC trainers, only those personalized for individual use.
Q: Can I use my personalized trainers on more than one computer or will I be banned?
A: The protection included with our personalized trainers are meant to prevent public distribution and sharing, not to prevent you from using them on multiple home PCs. You are welcome to use them on multiple PCs. The only time your account may be banned is if the files are found on file sharing and/or bittorrent sites, or if we see an excessive number of different computers attemtping to use them.
